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Tag Archives: Grand Rapids Auto Repair

What To Do After You Buy a Used Vehicle in Grand Rapids

Severe Service Requirements

A Tale of Two Warranties

We've long said, “Regular maintenance allows us to catch small problems before they grow large enough to threaten your safety, comfort and/or wallet.” Our customers' recent experiences with dealerships and extended warranties prove this true now more than ever. “Amy” brought her 2004 Buick Regal into Ervine's nine days after her dealer recommended maintenance service when she was there for a check engine light diagnosis and cooling system repair. Ervine's maintenance inspection revealed leaking valve cover gaskets, leaking intake gaskets, broken front sway bar and links and a malfunctioning intermediate shaft. We don't know why the dealership did not inform “Amy” of the needed repairs. Her extended warranty was good for just 265 more miles. Many times, dealerships must operate under a policy that if the customer does not complain about it, the technician or service writer cannot bring a needed repair to the customer's attention and have i ... read more

Extend The Life of Your Vehicle

It's becoming more important for all of us to get at least 250,000 safe and reliable miles out of our vehicles. This is a very reasonable goal so long as the “wait till it breaks” approach to repair and maintenance is not followed. However, a regularly inspected and properly maintained vehicle will not only last longer and command a higher price when you finally are ready for a newer car, it will be less expensive, more reliable and comfortable to drive while you own the vehicle. Many of you who have borrowed one of our free loaner vehicles have commented they are surprisingly pleasant to drive. Given their age and mileage, there could be no better testament to the importance of regular maintenance. Your vehicle's most basic need and important appointment is a regular oil change service with vehicle inspection. We've made it easier on your budget and busy schedule with our BUY THREE GET ONE FREE oil change service including vehicle inspection th ... read more

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