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If you’re driving a hybrid or electric vehicle in Grand Rapids, Michigan you’ve most likely made a thoughtful, conscious decision to do so. Grand Rapids Hybrid, a division of Ervine’s Auto Repair is the first and only qualified independent hybrid repair facility in Grand Rapids. We are equipped to maintain and service Toyota, Ford and Honda Hybrid vehicles as well as Chevy Volt and Nissan Leaf electric vehicles.read more
As co-owner of Ervine's Auto Repair, and two-time NAPA/ASE Technician of the Year in Grand Rapids, Eric can tell you everything you wanted to know about anything with an engine! Have a question you need answered? Send Eric an e-mail! If you're lucky, we'll even post the question and answer in our blog.read more
The Toyota Prius is one of Eric’s favorite cars. They’re safe, reliable and when they need to be taken apart they go back together flawlessly. Generation 2 Toyota Prius are at the right age for having the high voltage (HV) battery replaced. Typically an owner will get about 10 years out of the original battery. At Grand Rapids Hybrid, we replace HV batteries on a regular basis. This is NOT to say that the Prius has a failing HV battery system, but that the generation 2 batteries are at the right age to be replaced. At Grand Rapids Hybrid we only install new Toyota Batteries and use Toyota test equipment to verify the health of your Toyota hybrid.
Some symptoms of HV battery failure are:
- Warning lamps on
- Loud fan from the passenger back seat
- Performance down
- Gas mileage down
At Grand Rapids Hybrid, each HV battery comes with a 3 year, 36,000 mile warranty, a hybrid health check to verify all hybrid components and three additional health checks (one every 12 months for the next 3 years) after installation to verify status and as our way of saying thank you for choosing Grand Rapids Hybrid. We are typically more reasonably priced than Toyota dealerships.
If you have any questions about the price of the replacement of the HV battery in your Toyota Prius (or any other hybrid question) give us a call today! 616-532-6600. Eric’s advanced expert knowledge in hybrid vehicles is at your disposal.
Chelsea Vives: Awesome service!! They were extremely helpful and friendly! I loved how they were accommodating to the customers and being very organized with after hours drop-offs and pick-ups. They were also very quick with fixing my car which was great.
Andy Krafft: Ervine's has provided great service for me throughout my college years! They do their best to make time for customers and understand the importance and value in quality service. Would definitely recommend!
Erin O'Brien-Jenison: The staff is very friendly. The technicians take the time to explain repairs in detail. The loaner car service is very convenient for my family. Each of my experiences with Ervine's has been very positive.
Jamie Riehle: My car needed a lot of work and being relatively new to the area, I had to rely on online reviews. Ervine's got great feedback, so I made an appointment through their website. I was contacted almost immediately and scheduled very quickly. The repairs took a few days, but with the free loaner it was no big deal. They explained everything to me, helped me prioritize which repairs to do first, and Jamie even entertained my 5-year-old while I spent 10 minutes on the phone with my bank to get my payment to go through. I may have been able to find someplace a little cheaper, but you can't pay for the excellent customer service at Ervine's. The lobby is clean, has fresh coffee, and is very professional. As a woman I've been intimidated going into car shops but I never felt that way at Ervine's. I'll definitely be returning.
Kaitlin McDowell: I had a great experience at Ervine's. I know very little about my car beyond turning it on, so I was relieved when the staff were willing to spend extra time explaining to me exactly what is going on and helping me to be an informed consumer. I also appreciated that they are not trying to sell something-- I did not actually need the repair that the dealership had told me to IMMEDIATELY deal with, and the folks at Ervine's were willing to tell me that when they could have made a buck doing the repair. The visit was so painless I even got to run errands while I was waiting using one of their fabulous loaner cars. Thank you so much!