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If you’re driving a hybrid or electric vehicle in Grand Rapids, Michigan you’ve most likely made a thoughtful, conscious decision to do so. Grand Rapids Hybrid, a division of Ervine’s Auto Repair is the first and only qualified independent hybrid repair facility in Grand Rapids. We are equipped to maintain and service Toyota, Ford and Honda Hybrid vehicles as well as Chevy Volt and Nissan Leaf electric vehicles.read more
As co-owner of Ervine's Auto Repair, and two-time NAPA/ASE Technician of the Year in Grand Rapids, Eric can tell you everything you wanted to know about anything with an engine! Have a question you need answered? Send Eric an e-mail! If you're lucky, we'll even post the question and answer in our blog.read more
For those of you that would like another person telling you how to drive in Grand Rapids in the winter, read on. For those that choose to ignore my sage advice, proceed at your own peril. My number one bit of advice, have your tires checked. Both for tread depth and wear, but also inflation and age of the tire. Number two, the heating/cooling system needs to be in proper working order. Nothing worse than freezing your keester off and not being able to see out any windows due to frosting of the glass. This is a genuine safety issue. Number three, have the battery/starting/charging systems checked. The electrical system works much harder in the winter due to the increased load and the battery loses some of its effectiveness when the temp drops. Number four, do not wash your vehicle when the temperatures get too low. 25 degrees and below seem to cause all kinds of problems: doors stick, locks stop working, wiper mechanisms get frozen, etc. I know we want to have a shiny vehicle, but the down side is a lot of aggravation. Aside from the car wash complications, many of these issues can be caught early with regular car maintenance from Ervine’s Auto Repair. Well, I think this is enough reading for today class, let’s go to recess.
Keep your tires on the road kids, Eric.
Chelsea Vives: Awesome service!! They were extremely helpful and friendly! I loved how they were accommodating to the customers and being very organized with after hours drop-offs and pick-ups. They were also very quick with fixing my car which was great.
Andy Krafft: Ervine's has provided great service for me throughout my college years! They do their best to make time for customers and understand the importance and value in quality service. Would definitely recommend!
Erin O'Brien-Jenison: The staff is very friendly. The technicians take the time to explain repairs in detail. The loaner car service is very convenient for my family. Each of my experiences with Ervine's has been very positive.
Jamie Riehle: My car needed a lot of work and being relatively new to the area, I had to rely on online reviews. Ervine's got great feedback, so I made an appointment through their website. I was contacted almost immediately and scheduled very quickly. The repairs took a few days, but with the free loaner it was no big deal. They explained everything to me, helped me prioritize which repairs to do first, and Jamie even entertained my 5-year-old while I spent 10 minutes on the phone with my bank to get my payment to go through. I may have been able to find someplace a little cheaper, but you can't pay for the excellent customer service at Ervine's. The lobby is clean, has fresh coffee, and is very professional. As a woman I've been intimidated going into car shops but I never felt that way at Ervine's. I'll definitely be returning.
Kaitlin McDowell: I had a great experience at Ervine's. I know very little about my car beyond turning it on, so I was relieved when the staff were willing to spend extra time explaining to me exactly what is going on and helping me to be an informed consumer. I also appreciated that they are not trying to sell something-- I did not actually need the repair that the dealership had told me to IMMEDIATELY deal with, and the folks at Ervine's were willing to tell me that when they could have made a buck doing the repair. The visit was so painless I even got to run errands while I was waiting using one of their fabulous loaner cars. Thank you so much!