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If you’re driving a hybrid or electric vehicle in Grand Rapids, Michigan you’ve most likely made a thoughtful, conscious decision to do so. Grand Rapids Hybrid, a division of Ervine’s Auto Repair is the first and only qualified independent hybrid repair facility in Grand Rapids. We are equipped to maintain and service Toyota, Ford and Honda Hybrid vehicles as well as Chevy Volt and Nissan Leaf electric vehicles.read more
As co-owner of Ervine's Auto Repair, and two-time NAPA/ASE Technician of the Year in Grand Rapids, Eric can tell you everything you wanted to know about anything with an engine! Have a question you need answered? Send Eric an e-mail! If you're lucky, we'll even post the question and answer in our blog.read more
On my drive in to work, occurred to me to mention some of the less than obvious benefits of driving a hybrid. I happened to be driving our Chevy Volt, we also have a Toyota Prius. In addition to the great fuel economy, did you know you don’t even use the traditional brakes above about 10 mph? So guess what? no annoying brake pulsation, noisy brakes, dirty wheels from brake dust and brakes that last on average 100,000 miles. Your non hybrid will have chewed up 2 sets of brakes in that amount of time, to the tune of about $700.00. Spend or save the money for something fun!
Chelsea Vives: Awesome service!! They were extremely helpful and friendly! I loved how they were accommodating to the customers and being very organized with after hours drop-offs and pick-ups. They were also very quick with fixing my car which was great.
Andy Krafft: Ervine's has provided great service for me throughout my college years! They do their best to make time for customers and understand the importance and value in quality service. Would definitely recommend!
Erin O'Brien-Jenison: The staff is very friendly. The technicians take the time to explain repairs in detail. The loaner car service is very convenient for my family. Each of my experiences with Ervine's has been very positive.
Jamie Riehle: My car needed a lot of work and being relatively new to the area, I had to rely on online reviews. Ervine's got great feedback, so I made an appointment through their website. I was contacted almost immediately and scheduled very quickly. The repairs took a few days, but with the free loaner it was no big deal. They explained everything to me, helped me prioritize which repairs to do first, and Jamie even entertained my 5-year-old while I spent 10 minutes on the phone with my bank to get my payment to go through. I may have been able to find someplace a little cheaper, but you can't pay for the excellent customer service at Ervine's. The lobby is clean, has fresh coffee, and is very professional. As a woman I've been intimidated going into car shops but I never felt that way at Ervine's. I'll definitely be returning.
Kaitlin McDowell: I had a great experience at Ervine's. I know very little about my car beyond turning it on, so I was relieved when the staff were willing to spend extra time explaining to me exactly what is going on and helping me to be an informed consumer. I also appreciated that they are not trying to sell something-- I did not actually need the repair that the dealership had told me to IMMEDIATELY deal with, and the folks at Ervine's were willing to tell me that when they could have made a buck doing the repair. The visit was so painless I even got to run errands while I was waiting using one of their fabulous loaner cars. Thank you so much!