Grand Rapids Auto Repair

719 reviews
Call Us:(616) 202-5538
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5

The service was above and beyond expectations!!! From all reminders to the time I walked in was excellent!!! Very courteous and informative. Definitely a great experience!!! Steve was excellent as well as the young lady who greeted me!!! I would highly recommend Ervine!!!

5

Did an amazing job on my brothers g37. Went into full detail about all the current issues and things that it needed. I would recommend this shop 10/10.

Thank you so much for the awesome review! We’re glad we could take great care of your brother’s G37 and give you a clear breakdown of everything it needed. We truly appreciate the 10/10 recommendation — that means a lot to our team!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I wouldn't even CONSIDER going anywhere else. This team is SO kind and extremely honest, which can be so difficult to find. They're the example that all other auto repair shops should be looking up to! They set the bar high!

5

Impressive customer service

5

We won't take our Lexus anywhere else. The team here is professional and knowledgeable.

Here's a warm and professional response you can use: --- Thank you so much for the kind words and your trust in our team! We're honored to be your go-to for your Lexus and truly appreciate the opportunity to care for your vehicle. If you ever need anything, we're here and happy to help!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I started taking my car to Ervine’s last year. From the moment you walk in the door, everything is customer-centered and outstanding quality. Outstanding communication, quality work, honest employees, loaner vehicles, and a clean shop and lobby (really good coffee 😊). It is also family owned, and I like that too.

Thank you for your wonderful review, Karen! We're thrilled to hear that you enjoy the customer-centered experience at Ervine’s, as well as our quality work and communication. Our team takes pride in maintaining a welcoming environment and providing excellent service, including our loaner vehicles and coffee. We appreciate your support of our family-owned business and look forward to serving you again in the future!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Thank you for servicing my Subaru Forester on short notice. I appreciate your attention to detail, providing recommendations that can wait and those that were safety issues. Great job and staff. Thank you!

5

The team was really nice, kind, and professional! Would highly recommend them to any and every and also for my future services. I was very impressed with their system of giving thorough details verbally and on paper and their given suggestions and recommendations to fix the car. Awesome crew! Good job yall!

Thank you so much for your kind words and encouragement! We're glad to hear that you had a positive experience with our team and appreciated our communication and recommendations. Your satisfaction and trust mean everything to us. We look forward to assisting you with your future services. Thanks again for the high recommendation!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I appreciate a through inspection. They gave me a heads up on things to look for in the future that will need attention and the more important mechanical jobs that should get done now. I also really like the updates on my car to what is going on with it

Thank you for your positive review, Static Ops! We’re glad to hear that you found our inspection thorough and our updates helpful. It's important to us that our customers feel informed about their vehicles. We appreciate your trust and look forward to assisting you in the future.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

BRING YOUR VEHICLE HERE!!!. I had to move on from my mechanic of 16 years. But it wasn't easy trusting someone else with my vehicle. I read review after review made a few calls. I ended up with Ervine's Auto Repair. Not only do they have skilled mechanics who are VERY thorough. Their customer service team is amazing!. Amber, Megan and Jamie (Customer Service Team) are genuinely some of the best people that I've met in my life. Due to me having an ancient truck (lol) and a shot engine it made no sense to have my vehicle repaired. They will not steer you in the wrong direction. Expect honesty when it comes to their diagnosis and recommendations. Even if it means that they may lose out on money. They are going to keep it real with you. I could tell that they truly value their customers, I felt like family. It was a wonderful experience. I plan to bring my next set of wheels to them. Thank you all for EVERYTHING!

Thank you for the incredible feedback, Annie! We're thrilled to hear about your positive experience with our team, especially Amber, Megan, and Jamie. Our priority is always to provide honest and thorough service, so your kind words mean a lot to us. We're looking forward to assisting you with your next vehicle!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
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Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.