I had a sudden emergency repair needed and was not familiar with any repair shops in the area. I chose Ervine's based on the reviews and their customer service is astonishing. Megan was beyond helpful and so nice! I dropped my car off not expecting it to be looked at same day since it was so last minute, I got a call a couple hours later with a list of everything that needed to be done and an answer to the main issue that I brought it in for. They email you all estimates and you can approve each individual item that you would like done. They don't pressure you into fixing everything all at once but do give you the option. They also sent me pictures of everything that was wrong with a little detailed explanation. For a spur of the moment choice, they exceeded my expectations and I will refer everyone to them. 20/10!
Elizabeth, your review means a lot to us, thank you for your kind words. We're glad we were able to get you in quickly and get you taken care of - Thanks for taking a chance on us !
- Ervine's & Grand Rapids Hybrid