5

Fantastic and friendly service. They found an item that was possibly a warranty issue, called the dealer and confirmed that it was, and didn't charge me. It's so nice to find an honest mechanic that cares about the customer.

We really do care about you John! and we are happy you're happy. I know we won't see you for this repair, but we hope to see you soon.

- Ervine's & Grand Rapids Hybrid
5

Amazing customer service and super friendly and knowledgable staff! Our Envoy stopped running and they got us in the next day and ran a full diagnostic test for us. The tests they run are so much more thorough then any repair garage we have ever been to. They gave us a full run down of repairs needed and we were able to make an informed decision on what to to do moving forward. Highly recommend this place!!

Thanks for trusting us with your family and vehicle. We are always happy to be able to give our customers a full run down of the condition their vehicle is in. We look forward to helping you guys in the future!

- Ervine's & Grand Rapids Hybrid
5

really good service and they really care about your well being. I've found them to be very reliable, professional, and get the job done once and it's done.

5

They fixed my problem

You were a pleasure to work for, especially considering the service you experienced prior to coming to Ervine's. Thanks for taking the time to post a review!

- Ervine's & Grand Rapids Hybrid
5

The folks at Ervine's are efficient, diligent, and as caring about the customer as for the vehicle. I am thankful for the real fix for our pesky ‘low tire’ light! I think Ervine's and their people are one of the best kept secrets in Grand Rapids!

Hi Delora, you are such a sweet lady. I’m so glad we were able to get to the root of the problem for you! We look forward to seeing you again soon!

- Ervine's & Grand Rapids Hybrid
5

My experience here was AMAZING! I am so thankful to have found a place that I know my car will be taken care of!

Thank you Jeffrey -We love taking care of you and your car. See you soon!

- Ervine's & Grand Rapids Hybrid
5

Ervine's always does a great job helping me keep my vehicle road-worthy!

5

I wish I could give more than a measly five stars. Megan and the team at Ervines have far surpassed all reasonable expectations. Their service and grace extends beyond the car itself to the full well-being of the customer.

5

Excellent, first-rate, expedient, professional service.

5

Fantastic service, great communication and finally an auto place that is honest!

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