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5

This is strange I know, but I actually like it when I notice something wrong with my cars. That means it's time to call my friends at Ervine's again! I have older cars and they are going to need work once in a while, but I always appreciate talking with Ervine's staff about the issues and enjoying the great work they do once they are finished. I always feel like they take care of all my auto needs so well.

5

Good experience

5

They took my car in same day I called, had the parts on hand, and fixed it fast. Great communication and customer service. Their website and online services are great; much easier to navigate than SOME people’s... (I won’t name names🤣) Thanks guys!

5

A very good people a very good mechanics I will highly recommend them

5

I love this place. I’m an old single woman with no auto knowledge. I trust them they explained everything. I would certainly use them from now on. Please give them you business. You will not be sorry

5

I purchased a new vehicle and had it inspected. I've been coming to Ervines for years. They are honest and trustworthy. I wouldn't take my vehicle to anyone else.

5

Always the best service here. They use quality parts, and are very professional. I love the fact that they check your whole car out, and recommend service that will be needed in the future. This gives me the option of doing it myself, or bringing it back in at a future date for them to do the repair, or bring it elsewhere if I choose. Also love that the mechanic calls me to discuss the repair if it’s beyond the cost of the quote they gave me. This last time, he called to tell me he saved me money. Who does that these days? Take your car here for repairs, real mechanic’s work here, you get what you pay for. Megan and Jamie in customer service are the nicest people you will ever meet. I’ve spent 5 grand here in the last two years, on major and minor repairs, so I guess I’m paying them for this review, but they deserve it.

Brian, thank you so much for your review! We love cars and we hope that everyone can see it. Your business and trust is appreciated and we promise we'll always give you the best customer service in town!

- Ervine's & Grand Rapids Hybrid
5

I found Ervine's to be an honest will definitely use them again and recommend them to my friends.

Thank you for trusting us with you Suburban, you've taken such good care of it and we're honored you drive all the way from Delton for us to take care of it. It's a pleasure to work for you. Thanks for writing a review and recommending us to friends, we promise to take good care of them as well.

- Ervine's & Grand Rapids Hybrid
5

I’m so glad I stumbled upon this place! Took my new-to-me Prius here because they specialize in Hybrid vehicle repairs, and the service was incredible. Communication, professionalism, and timeliness were all on point. Plus, the free loaner car is added convenience and peace of mind. I will definitely be using them again in the future if I need any car repairs!

5

OMG! Ervines Auto Repair is phenomenal! Customer service is their top priority & it shows in all they do from start to finish. They helped me work with a warranty company. Ervines went above & beyond to help me navigate through the warranty company’s somewhat tedious & disorganized process. (Kudos to Eric for his help & explanations). I dealt mainly with Eric, Bruce, & Megan. They did an awesome job repairing my air conditioning. They also replaced the serpentine belt on my Outlook. Ervines is my preferred auto repair shop now. I will return for any planned (or unplanned) repairs!

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