As a woman I have always felt immensely intimidated when visiting a mechanic. This is due to the fact that I know zero about cars! My insecurities were met with Megan’s smile and willingness to help me get my car, Susan back on the road safely—being sure to explain everything along the way. I immediately felt at ease when I met my mechanic, Bruce! His kind nature and realism when telling me what needed to be fixed added to the comfortability I felt at Ervines. My only regret is that I didn’t find this place sooner! If you’re looking for a mechanic who will treat you like family, look no further than Ervines! P.s. the candy and notepad + pen left on my seat when getting my car back was a *sweet* touch!
Katie, thank you so much for your kind words. We do our best to make sure each person that walks in the door feels at ease and is able to let their guard down and put their trust in us. Megan and Bruce were happy to help you along the way and look forward to seeing you when your adventures lead you back this way!
- Ervine's & Grand Rapids Hybrid