5

We took our car in to be looked at because it had been running sluggish. This was our first time at Ervines I had read reviews from other customers and was was impressed. They were so very helpful, explained everything, kept in contact with us by phone and email. My car is running Great again. If I have anymore issues with any of my vehicles you are the ones I will call again. Thank You Ervines.

5

I like the people here, they keep you informed.

5

As always, the service at Ervine's is stellar. They're the only place I go to for car repairs not only due to quality of service but the trust they've established in looking out what is best for me with full transparency. Their ability to stay on the cutting edge in regards to customer service and keeping me involved in the repair process through posting pictures, comments, and recommendations (that I can approve at the simple click of a button!) makes it a no brainer to come to them every time. I never have to worry about the stress of not having a vehicle because they provide a loaner from their fleet of cars which means my schedule is hardly interrupted and I can go to work as planned.

5

As always, Ervine's is amazing!

We think the same about you! Thanks for the confidence your family has in ours.

- Ervine's & Grand Rapids Hybrid
5

Great staff ! Took great care of my car ! Highly recommend!

5

Fantastic and friendly service. They found an item that was possibly a warranty issue, called the dealer and confirmed that it was, and didn't charge me. It's so nice to find an honest mechanic that cares about the customer.

We really do care about you John! and we are happy you're happy. I know we won't see you for this repair, but we hope to see you soon.

- Ervine's & Grand Rapids Hybrid
5

Amazing customer service and super friendly and knowledgable staff! Our Envoy stopped running and they got us in the next day and ran a full diagnostic test for us. The tests they run are so much more thorough then any repair garage we have ever been to. They gave us a full run down of repairs needed and we were able to make an informed decision on what to to do moving forward. Highly recommend this place!!

Thanks for trusting us with your family and vehicle. We are always happy to be able to give our customers a full run down of the condition their vehicle is in. We look forward to helping you guys in the future!

- Ervine's & Grand Rapids Hybrid
5

really good service and they really care about your well being. I've found them to be very reliable, professional, and get the job done once and it's done.

5

They fixed my problem

You were a pleasure to work for, especially considering the service you experienced prior to coming to Ervine's. Thanks for taking the time to post a review!

- Ervine's & Grand Rapids Hybrid
5

The folks at Ervine's are efficient, diligent, and as caring about the customer as for the vehicle. I am thankful for the real fix for our pesky ‘low tire’ light! I think Ervine's and their people are one of the best kept secrets in Grand Rapids!

Hi Delora, you are such a sweet lady. I’m so glad we were able to get to the root of the problem for you! We look forward to seeing you again soon!

- Ervine's & Grand Rapids Hybrid
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