5

Fast but pricey

5

They diagnosed the problem and let me use a loaner. Great communication and great folks. They were honest that they wouldn't be able to get parts for 2+ months and referred me to another shop that could do a rebuild within two weeks, that they use themselves personally. Megan is a sweetheart and makes you feel at ease and like she's been a friend for years. I'll be back.

5

5

Always honest and quality work. I have had several service jobs done with 100% satisfaction. Highly recommend calling Ervines first!

5

I think this might have been the best car repair experience I’ve ever had! Fast service; a free loaner vehicle; a complete vehicle check with options to repair or not, and no pressure. Lots of communication. I think this is my new go-to place from now on!

5

It's always so nice to see a familiar smile on someone who I don't think I know. Thank you for taking the referral from your sister and trusting us with your vehicle!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I can’t say enough wonderful things about my experience with this business. They were accurate, efficient, and friendly. Plenty of communication and patience. The email and text platforms were very easy to use. Everyone took the time to make sure I was a part of the plan and gave an accurate estimate. My car is running smoother and quieter than ever. Will be back for maintenance in the future. If you have a hybrid vehicle, this is definitely where you belong!

Jennifer, we are thankful for your review. Our online system is something we think is pretty cool and we're glad you do too! We look forward to seeing you and your car in the future.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

They had a cancellation and we’re able to get my car in on short notice. Friendly and up to date technologically as they send estimates for approval via text and email for immediate approval. Fast and efficient.

5

5

Thanks Kyle! What a crazy extended warranty roller coaster we went on together. We hope to see you again—but not too soon!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.