5

Great, fast and friendly service! Jamie at the front desk is the best! She made us feel like family and was able to get us a loaner car in no time. We appreciated the fact that Bruce, the technician, talked to us in plain "English terms" and took the time to go over the needed repairs with us. Considering we had last minute repair work needed (not scheduled) we were amazed they had our car ready in less than 36 hours! We had a great experience and definitely plan to be back!

Marianna, it was a pleasure working for you! We know all repairs cannot be planned so we keep a few "urgent care" appointments available for situations like yours. Thank you for trusting Ervine's with your Malibu.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I have been a continuing customer for several years. I have always had excellent advice and fair pricing. They are honest, do great work and they know what they are doing. I highly recommend Ervines for servicing your vehicles. Glenn Bowers Grand Rapids, Mi.

5

When I came to Ervines, I was in quite a pickle. I needed service from someone who was fast and trustworthy and that is exactly what I got. The owner and his wife were accommodating, friendly, and even made travel plans for me to pick up my car. I would recommend no one else! They went out of their way in the customer service department. Two thumbs way up!

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- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Have had Toyota Sequoia and GMC Envoy fixed there several times. Always did the job right with no issues and had a free loaner car so I could go back to work without wasting time figuring out a ride. Fixed same day or next!

Thank You!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

If you are looking for a repair shop you can trust, Ervine's is the place for you. Great people - honest and trustworthy - that will provide great service on your vehicle. Up front with pricing, go above and beyond what you expect, great value for service / price.

5

Staff and mechanics did a good job explaining in "plain English" the problems found with my car. They're all courteous and go out of their way to make the car repair and expense as painless as possible.

Marjorie it is such a pleasure to work for you, thank you for the kind words.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
4

Eric was very helpful in diagnosing my problem, explaining the issue in detail, and presenting me with a loaner car to get my work completed. I was also very impressed by the cleanliness of Ervines. Will Return.

Thanks Jeffrey!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I have a 14 year old vehicle that frequently needs repairs, and Ervine's Auto is always available and willing to take on the challenge. They do a great job on all repairs and are even available for drop ins at last minute.

Megan, We're grateful for all the years your family has trusted Ervine's Auto Repair with your vehicles. It's very satisfying to read your kind words here as well. Thanks Jamie

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
4

Thank goodness for Ervine's loaner car program! I had my brakes replaced and even though the job took longer than expected, this allowed me to still get to work on time. A great bonus to this repair shop. Thanks Ervine's!

5

We have used Ervine's for servicing our vehicles for many years. We have always been pleased with their service. They are honest and competitive. We were once told by a dealer that the problem with our vehicle was not one that had a recall on it and they would not do the recall. We did not tell Ervine's about that but they are "up on things" and checked into it for us. They called a dealer and found that our vehicle was under the recall. When we picked up the vehicle they made arrangements for it to be repaired. We went directly to have it repaired. They go the extra mile. They are always friendly and explain the problems very well. We also love the loaner cars!

We appreciate your loyalty and trust in Ervine's as well as your very kind words here. Thank You Jean.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.