5

We love the fast, reliable, prompt service that Ervine's provides! They are experts in all makes and models and always walk us through each automotive repair recommendations. They provide premium customer service and are always looking out for our best interest - Thanks Ervine's

Thank you Kendall, We are honored you trust Ervine's to keep your vehicles at Lawn Doctor reliable. You and your entire company are a pleasure to work for!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Saved me a huge headache. Brought in a vehicle for an inspection from a local auto dealer, ended up being that the vehicle's frame was damaged, U joints were backwards, and had significant amounts of water damage. The woman at the front desk was awesome and the mechanic doing the inspection was too, he walked me through everything he saw a problem with and explained what too look for which in turn helped me learn to look for vehicle issues in moving forward with my search.

Thanks Bryce, I still amazes me how quickly the technicians here can spot things the rest of us cannot. That used vehicle inspection has saved many many people from ending up with a lemon.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

LOVE Ervine's! Their customer service far exceeds expectations, the loaner car program is a lif-saver, and they do quality work. I recommend them to anyone needing repairs.

Thank you Jake, it's a pleasure working for you.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

The staff is very friendly. The technicians take the time to explain repairs in detail. The loaner car service is very convenient for my family. Each of my experiences with Ervine's has been very positive.

Thank you Erin!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Coming from a small town, where everyone knows everyone, it was an intimidating experience to find a car repair place/person that I could trust and wouldn't take advantage of me just because I am a girl. This is the place. They are completely up front, honest, and trustworthy. They are always willing to go the extra mile and I love that they have loaner cars that they offer. I would and do keep going back. I recommend that you do the same.

Valerie, We promote our expertise, training and equipment but there is nothing more I like to hear from a customer than your comment, "They are completely up front, honest, and trustworthy." Thank You, you made our day!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I cannot say enough about the honesty and quality of the entire operation at Ervines. They are honest and up front about what you need and what it takes to fix it properly. Very friendly and knowledgeable. The loaner car program is awesome as most cannot afford to be without transportation while their vehicle is being repaired. I highly recommend them. They will not recommend unnecessary repairs just to pad the bill like some other shops are known to do. It is hard to find trustworthy mechanics. Look no further than Ervines. I am editing this to prove that this review was made on 8/8/2014; don't know why the response was to an earlier post by my wife. great, personalized service and great loaner program.

Glenn, Thank you for the kind words and also for driving so far to continue to have your vehicles serviced at Ervine's. We appreciate your loyalty.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Great, fast and friendly service! Jamie at the front desk is the best! She made us feel like family and was able to get us a loaner car in no time. We appreciated the fact that Bruce, the technician, talked to us in plain "English terms" and took the time to go over the needed repairs with us. Considering we had last minute repair work needed (not scheduled) we were amazed they had our car ready in less than 36 hours! We had a great experience and definitely plan to be back!

Marianna, it was a pleasure working for you! We know all repairs cannot be planned so we keep a few "urgent care" appointments available for situations like yours. Thank you for trusting Ervine's with your Malibu.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I have been a continuing customer for several years. I have always had excellent advice and fair pricing. They are honest, do great work and they know what they are doing. I highly recommend Ervines for servicing your vehicles. Glenn Bowers Grand Rapids, Mi.

5

When I came to Ervines, I was in quite a pickle. I needed service from someone who was fast and trustworthy and that is exactly what I got. The owner and his wife were accommodating, friendly, and even made travel plans for me to pick up my car. I would recommend no one else! They went out of their way in the customer service department. Two thumbs way up!

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- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Have had Toyota Sequoia and GMC Envoy fixed there several times. Always did the job right with no issues and had a free loaner car so I could go back to work without wasting time figuring out a ride. Fixed same day or next!

Thank You!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.