5

This was another great experience for me. Vehicle down I called Steve and Megan and they took care of me. Customer Service and care are huge selling points for me and they deliver every time. They make you feel comfortable while also providing you with the best course of action to take. I would give them a 10 out of 10 if it were possible!

5

Great service they updated me every step they took I felt apart of the project 5 stars for me

5

They care about their customers, understand that today you may not have the resource to pay all at once. So they will rate most important to do. They are friendly, honest and good communication!

Lisa, we apricate you and Troy so much - Thank you for trusting us for so many years. Not only that but also for giving your recommendations to many family, friends and strangers through apps and websites. Your word of mouth means the world to us!!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

5

The customer service the Ervine’s has is the best we’ve had in the area. The communication between Steve and I was amazing as he kept me updated on the progress they were making. Thank you for everything you did for me that the dealership I purchased my hybrid from didn’t. I appreciate you.

5

Ervine's is our mechanic because of the great customer service and wonderful staff.

5

They always provide a high level of service and quality repair work. I trust them with all my work vehicles.

5

I've used Ervines for over a decade, through 3 Highlander Hybrids. They're the only ones I trust with my vehicles. Outstanding, professional & friendly, reliable service. I highly recommend them.

5

I have used Ervines for many years, first went to them because of loaner cars, a must for me, they have always been completely fair and honest with repairs, complete and thorough estimate before starting, and the honesty of telling me when to just let the car go. As in telling me don't put anymore money into this car. I Love Ervines and will continue to use them for the rest of my driving days.

5

Had a great experience repairing our 2007 Prius!

Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.