5

I have a 99 VW Passat, Ervine's is the best place around to work on foreign vehicles. I trust them and they keep my vehicle running! I wouldn't dare go to anyone else

5

I knew that my transmission probably had to be replaced from another auto repair service, who spent 2 minutes on the phone and told me "yea its bad, just sell it for what you can" It seemed like he didn't want to go into detail about the problem and left me feeling pretty hopeless. (like most mechanics I've worked with) I then took my car to Ervines to get a 2nd opinion When I talked to the Ervines, the mechanic went into great detail on why he thought I should sell it rather then have them put a new one in or work on it. He spent about 15-20 minutes talking with me. Even though I was told my car was shot..I got off the phone feeling good and that I knew what I had to do. He also had great morals as he said I could sell it to another person who probably wouldn't notice the problem, but trade it in at a dealership so I wouldn't feel bad, like he would. Thanks Ervines!

Nathan, Happy to hear you too believe in taking the high road and did not pass your problem off on an unsuspecting buyer. Doing the right thing is always the right thing! It's a pleasure working for people like you, who even when given bad news about the health of their vehicle can see the value in the type of service we provide at Ervine's. Thank you for taking the time to share your opinion . Looking forward to helping you maintain that new vehicle for many carefree miles.

- Ervine's & Grand Rapids Hybrid
5

The staff at Ervine's Auto repair is friendly and extremely knowledgeable. I appreciate their speedy service and loaner availability when needed.

Thanks for trusting Ervine's with your Cadillac and for five star review!

- Ervine's & Grand Rapids Hybrid
5

we love Ervins its a great place to bring your car they do such great work couldn't be happier.Thank You Ervins,Tim and Melanie Moore

5

I brought my Mitsubishi Outlander to Ervines to take care of general maintenance and setup a proactive plan going forward. My technician was Bruce and he was fantastic at explaining what were the priorities and what we should push out to a future date. I received a full estimate of all work to be done before hand and the work was exactly as quoted. No surprises! They texted, emailed, and called me when my vehicle was finished. Also big bonus for the free loaner vehicle. I highly recommend. Thanks Ervines!

Thanks for taking the time to write a review Tamra. Scheduled maintenance is always less expensive than unplanned repairs so we'll always try and do our best to help you prevent problems or at least help discover them before they grow large enough to threaten your safety, comfort and or wallet. We'll also keep striving to provide the best customer service possible at Ervine's. Great to know it's appreciated. Thanks again for taking time to share your kind words.

- Ervine's & Grand Rapids Hybrid
5

This is a great, reliable repair shop. I've been bringing our 2002 Chrysler Town & Country here for years. I trust their work and am happy to have a place I can rely on.

Thanks for posting a review Aaron. We appreciate your loyalty through the years. Great people to work for like you make coming in to work every day a pleasure. Jamie

- Ervine's & Grand Rapids Hybrid
5

Ervine's is very professionally run and the staff and mechanics are friendly and knowledgeable. I had my car serviced at Ervine's last week and since then it has been running great. That was my first time doing business with Ervine's and I'm bringing in my other vehicle today. I would definitely recommend them if you are in need of maintenance and I will continue to do business with them in the future.

5

When I took my car into Ervines, they explained all the work needed on my car and made it clear and understandable. Lastly they got the work done on my car within a reasonable amount of time which is greatly appreciated. I drove my car around a bit today and my car no longer makes the noises it had prior to work being done on it.

Thank you for taking the time to post a review Alan. I"m very proud of our ASE Certified Master Technician at Ervines and their efficient, accurate work habits as well as their ability to explain needed repairs and the repairs that can wait to most every vehicle owner. We are all very happy you were pleased with the service. Thanks again for the kind words.

- Ervine's & Grand Rapids Hybrid
5

Best service I've received...ever. Dropped my car off on a Tuesday and got it back the following day. Amazing! Jamie and Bruce were extremely pleasant. I wish more companies were like Ervine's. Thanks Guys!

Wow! Ever? We're flattered and thank you for trusting us to repair your Saturn and taking the time to post your review. We all enjoy working with each other at Ervine's especially for nice customers such as yourself. Your kind words mean a lot to all of us. Thanks again Shannon!

- Ervine's & Grand Rapids Hybrid
5

Ervine's is an excellent company! Very friendly and they do excellent work. I've been there a couple times and have no complaints. They're my go to when I need to trust someone to fix up my car.

Thank you Katelyn, It's a pleasure to work for you. We appreciate your trust in us. Jamie

- Ervine's & Grand Rapids Hybrid
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