5

Family owned car repair shop that specializes in hybrid vehicles and really prioritizes getting the job done in a profession, efficient, customer-friendly manner. Very efficient website system for car check-in. Provides detailed free diagnostic and ability to add on additional services for a reasonable price. No pressure sales pitch to tack on extra work. Very knowledgeable mechanic that can be reached just about any time. Great experience, no complaints.

5

This was a great experience for me. Customer Service was top notch. Response time of mechanics was excellent. They use a electronic tool to show all of the recommendations along with pictures of your vehicle this helps you see the problems and prioritize the work you want done.

We appreciate your kind review Jahuan. Thank you for trusting us with your vehicle - we hope to see you again in the future!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Good Work. Great people. Fair Prices. They take care of your car and treat you like family. What more can you ask for?

Well if you think of anything else, let us know Brandon! ;) We can't wait to see you in our new waiting room where we can offer you coffee and a comfortable place to sit soon!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

This is the second time having it in the shop for different issues and will Def say these guys are great through out the quote and repair highly recommended

5

The staff are very caring and service is phenomenal had my truck In Twice now and wouldn't take it anywhere else thanks ervines auto and staff

You made my day! Thank you for taking time to post a review and for trusting us with your truck.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

5

These folks spent time discussing my options when my hybrid battery died. They are knowledgeable, professional with all work detailed and priced in advance plus friendly and personable to boot! So happy and confident with their work. And you can't beat a free loaner car!! Thank you Megan, Bruce and Eric!

5

Hi John, after our conversation I'm glad to know that there was nothing wrong with your visit with us. that four star review made us nervous! Thanks for talking with us when we called to check in. Have a good day.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

5

Ervine’s is a very honest place to bring your vehicle; the staff explain things to you in simple, easy to follow ways if you’re not very mechanical. My vehicle had a lot of major concerns and they walked me through each problem and explained clearly what they recommended. There are affordable ways to finance your repairs, and they know hybrids very well; great team of specialists. They are on top of communication and even have loaner cars available for longer repairs. Very satisfied and felt great trusting them with my vehicle.

Thank you for your review Keana! It was a pleasure meeting you and your family :) We hope to see you again in the future!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.