A couple of years ago my hybrid car had problems. Unfortunately not many businesses are capable of fixing hybrid cars. I could have taken it to a dealer, but I knew that would be more expensive than if I found a business that handled hybrid auto repairs. I looked around and decided to try Ervine's. They fixed my car and they provided me with a loaner car while my car was being fixed. This is all well and good, but what really impressed me is how much they know about hybrid vehicles. I think they have more knowledge of how hybrids work than mechanics at dealerships. At least as far as I'm concerned that's true. Also the mechanic who worked on my car said he enjoyed working on it. Now that's someone who I would trust to fix my car. Knowing how well they took care of my hybrid car, I've taken a non-hybrid vehicle in as well. Same great results. Another great aspect of Ervine's is the customer service. Besides always being pleasant, one time I called after hours and I got to speak with someone. That might not be typical, but it still impressed me.
Thank you for taking the time to write a review, Rob. Your kind words confirm the technicians at Ervine's Auto Repair's experience, interest in new technologies and access to the latest training and equipment necessary to efficiently and accurately diagnose and repair late model gas , hybrid and electrical vehicles and efforts to provide the best customer service in town have not gone unnoticed. Thanks again, you made my day!
- Ervine's & Grand Rapids Hybrid