5

What a GREAT experience! I have NEVER been glad to hand over my hard earned money for car repairs, until now. I was a first time customer. Now I am a lifetime customer. I can’t say enough good things about this place. If I had to narrow it down to 3 words, they would be quality, trust/peace of mind, and Family. Okay, that was 4 words. When you trust someone, peace of mind follows. If I had to change one of my 3 words, it would be from quality to excellence. This place is BEYOND excellent. I arrived with a broken vehicle, fear, uncertainty, and doubt. When it was all said & done, I drove away feeling like family. I WILL NOT take my vehicles anywhere else. Thank you!

5

Ervine's has knowledgeable and friendly staff. They had my Prius fixed and back on the road in a hurry. I will definitely bring my vehicle back to their facility in the future.

5

What a wonderful business! Extremely friendly and knowledgeable! I don’t know anything about vehicles and they talked me through exactly what the issue was and what they were going to do to fix it! Highly recommend!

5

Excellent customer service and clear communication. They are easy to get a hold of and ask questions. Prices are a bit higher but I feel comfortable taking my Prius there since they are experts in that type of vehicle!

Thank you Sharon!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I have had my Hyundai Sonata turbo in this shop a couple times and absolutely wouldn’t trust anyone else! My vehicles are very important to me and I can’t say enough about the amazing service they have…from initial phone call to pickup, it’s top notch. I don’t even live in the area anymore but still will drive the 60 minutes to have them look at my car(s). Keep up the great work!

We appreciate the drive you make to see us Jennifer! Thank you for always trusting us to care for your Sonata!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Highly satisfied with the service and technical expertise. Great turn around time on some complex repairs, and grateful they have a loaner vehicle available. Estimates always on par with final service charges.

5

5

I travel 60 miles to have my car serviced at Ervine's because of the high level of competence of everyone there and because they are the nicest people it's possible to meet.

5

I just wanted to say thanks to Bruce for getting the new struts on my Prius. It drives waaaaay better now. It's truly a case of not knowing how much you needed something until you get it.

5

Had Bruce and Eric go through my GMC Yukon. It was time for it's 80K mile checkup. They both know how picky I am about my vehicles. Got it back and it runs like a new pair of tennis shoes. I've used Ervines for over 20 years. They are very honest and won't sugarcoat what repairs you may need to keep your vehicle running smoothly and safe. They won't do shoddy work. I highly recommend them.

Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.