5

Called and spoke with Jen about what I've got going on. She was super helpful and understanding that id need a little time to get the funds together for my repairs. I appreciate her transparency and patience as I used super non-technical terms to describe the issues. She didn't just write me off like most places do.

Thank you for sharing your experience! We’re so glad Jenn was able to listen, understand, and make things easy to talk through, no technical terms required. We truly appreciate your trust and look forward to helping when you’re ready!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Ervine's has been a wonderful partner in taking care of my car. They are clear in communication, meet deliverables, and are great to work with.

Clear communication and follow-through are always top priorities for us, and we’re so glad that shows in your experience. We truly value your trust and look forward to continuing to take care of your car.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Consistently take care of my vehicles and go above and beyond to help extend the life of my older hybrid. Really knowledgeable and friendly!

Thank you! We love helping keep your hybrid on the road for as long as possible. Our team is always happy to go the extra mile, and it means a lot to hear that you find us both knowledgeable and friendly. We truly appreciate your trust!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I have used Ervines before and was impressed by their professional customer service. I recently brought in my wifes summer sports car for an evaluation. It had very poor performance and was a vehicle that was difficult to find parts for, or an experienced mechanic willing to work on it. Ervins did a very thorough inspection and diagnosis and reviewed their complete report with me answering all of my questions. The car actually runs better now than it did when it was new! Thank you Ervines

5

Ervine's is amazing! They're highly skilled, honest, clear, friendly, and reasonably priced! They treat you and your car very well. You can't go wrong with them. If I could, I'd give them 6 stars!

5

I have used Ervines before and was impressed by their professional customer service. I recently brought in our summer sports car for an evaluation. It had very poor performance and was a vehicle that was difficult to find parts for, or an experienced mechanic willing to work on it. Ervins did a very thorough inspection and diagnosis and reviewed their complete report with me answering all of my questions. The car actually runs better now than it did when it was new! Thank you Ervines..

Thank you so much for your kind words and for trusting us again with your summer sports car! We know how challenging it can be to track down parts and expertise for unique vehicles, and we’re thrilled to hear it’s running better than ever. Our team takes pride in doing thorough inspections and making sure all of your questions are answered. We truly appreciate your continued support and look forward to helping you keep your cars running smoothly for years to come!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Ervine's is amazing! They're highly skilled, honest, clear, friendly, and reasonably priced! They treat you and your car very well. You can't go wrong with them. If I could, I'd give them 6 stars!

Lori, thank you so much for the kind words and amazing review! We’re so glad you felt well taken care of, that means the world to us. It was a pleasure helping with your Prius, and Mimi was such a sweet and well-behaved guest. We’d happily give her 6 stars, too! We look forward to seeing you both again.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Everyone was very helpful with getting me back on the road as soon as possible and double checking everything to make sure that the true problem was fixed. Everyone is exceptionally friendly and helpful.

April, thank you for sharing your experience! We’re so glad our team could help get your Jeep Wrangler back on the road quickly and double check everything to make sure the true issue was fixed. Your kind words about our friendliness mean so much, we’re always here whenever you need us!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Steve and the Ervines staff was wonderful to work with. I was taking a road trip to Tennessee in my Nissan Rogue. I called in June to set an August oil change and a once over for my September trip. Im glad I made the appointment because maintenance was needed on my vehicle. Steve made sure to get authorization before completing any work and talked me through step by step for the work done. Thank you Steve and the Ervines for making me feel more like family than a customer.

5

The best shop in town. They follow up with you with everything. How they run their business is out of this world. They will not disappoint at all. This will be my permanent place where I will be bringing all of my vehicles. Very friendly as well. Thank you!!!

Jessica, wow! Thank you for such an incredible review! Hearing that you consider us the best shop in town and your permanent go-to for your vehicles means the world to our team. Making sure you always feel informed and cared for is exactly what we aim for. We truly appreciate your trust and look forward to seeing you next time!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.