5

Ervine's completed an extensive list repairs on my car and got it done in two days. Good at communication.

5

Great service! I had a thorny problem with my hybrid and the good people at Ervine's led me through my options. Ultimately, I/we decided it would be best to let the car go to the big junkyard in the sky. Even then--when there was no more money to be made from helping me--Ervine's went above and beyond to connect me with someone who purchase it for fair price.

Thank you Greg!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Comprehensive mechanical analysis of my vehicle with oil change. Service manager explained in detail recommended service item, but left informed decision up to me. Effective use of technology and photos. Hybrid loaner cars and primo coffee.

Thank you, Ron. We appreciate your trust.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Best mechanic experience in GR. Thorough, organized, great communication, friendly, and very quick turn around. Would use again

Thank you, Doug!! We hope to see your Encore again in the future.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

They are hands down the best. Caught a concern with the wheel and I know that I'm in good hands and my family stays safe!

5

The best place anywhere. They understand hybrids and are more knowledgeable than the dealers. They are very friendly and honest. They are my mechanics of choice.

5

5

I had my Ram 1500 worked on and I had a great experience. I had my vehicle towed to the shop and they fit me in as fast as they could. I got an email for the estimate with pictures of issues. Family ran business and they are very friendly and real. I recently moved to GR and they will always be my go to for repairs.

5

My wife has used Ervine's for the past 12 years. So when my 18 Jeep had issues I brought it in. The diagnostic test they do covers everything. We found the immediate remedy, got it fixed and I haven't had any issues since. I'm so happy I went with Ervine's. "We might not be the cheapest, but we are one of the best." Steve is a great mechanic, a great person and is completely honest. I know he cares about the customers bottom line and I will be a return customer.

5

Ervine’s Auto Repair are absolutely amazing. Megan and Steve were both very helpful every step of the way. I had to get my Black 2009 Chevrolet Tahoe fixed right away (a month or two back) and they fit me in as soon as they could. I needed a loaner vehicle while they fixed mine which was a serious life saver since I have 3 small children. The Tahoe was a gift but soon turned into the most stressful headache. My husband and I had taken my vehicle to a different auto repair shop before going to Ervine’s Auto Repair. They fixed a few things but they weren’t able to fix one of our major concern. Which was an excessive amount of smoke from the exhaust; which happened anytime I turned on the Tahoe whether we frequently used it or it was sitting for a few days. That auto shop recommended an engine swap or rebuild as well and they would outsource it to a third party; needless to say we didn’t go with that. Anyways Ervine’s Auto Repair were so helpful and understanding. The day I was supposed to drop off my vehicle to get it inspected, my Tahoe wouldn’t turn over at all. I called them and Megan answered, she said for me to worry and that they would keep the loaner car set aside me and to get there whenever I could. Every step of the way Steve or Megan would explain what their guys did during the inspections and what was found. They take pictures of everything they find that could be of concern and the reasons why. As well as of the severity of getting it fixed right away or not. I never felt pressure to get more done than what was necessary at all, my Tahoe just needed quite a bit done. Ervine’s Auto Repair dismissed the idea of replacing the engine since when they test drove it; it ran very smoothly even though the mileage was on the higher end. They did a testing/analysis, an air conditioning service, power steering fluid service, brake fluid service, BG engine performance restoration for oil usage/high mileage engines, synthetic oil change/maintenance, transmission fluid service.They ended up removing and replacing the driver side valve cover, as well as the left engine motor mount, removing and replacing engine air filter. They also inspected the A/C system since I was concerned why the A/C wasn’t working. They found and showed me pictures of the 3 leaks in the rear lines. They gave me an option of doing a block off kit for the rear A/C lines though we opted for to just remove and replace the rear A/C lines in the end. I am truly grateful for Ervine’s Auto Shop. They truly took what was an absolute stressful headache and fixed it to where we needed it to be safe for my family. Again Megan and Steve were absolutely amazing and were welcoming. They answered all my silly questions/concerns every step of the way and explained everything plainly and honestly. Another plus would be that they provide financing through their website, which is nice if you can’t pay for everything out of pocket.

Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.