5

We brought in a vehicle for a pre-purchase inspection. Eric was very thorough In explaining what would be covered during the inspection. It was completed on time, and thoroughly explained, giving us confidence to make a good purchase.

Linda, Thank you for taking the time to share your experience at Ervine's Auto Repair and Grand Rapids Hybrid. You were very wise to have the vehicle inspected before your purchased it, hope it works out well for you.

- Ervine's & Grand Rapids Hybrid
5

I've worked w/ Ervine's for 2 years now. Coming from a small town w/ only a few local mechanics, the situation in GR is crowded. There are so many repair/maintenance shops to choose from that one must wonder where to guarantee genuine quality service. Ervine's offers great flexibility helping w/ your vehicle. In an area w/ so many options, don't hesitate to call and see how they can help with big or small questions or issues w/ your car. The crew at Ervine's is trustworthy and treats you with respect which help takes the stress out of car repairs. The office management is available, plus the mechanics always explain repairs in an understandable way because they have legit certifications. Repair costs are priced where they should be for the degree of service offered. Check them out!

Tyler your kind words mean a great deal to us. Thanks for your recommendation and trust.

- Ervine's & Grand Rapids Hybrid
5

Great and friendly service as always. Always keep you well informed and do what they say they will do. No better place to get your car serviced. We have been with them for over 30 years and have always had great service.

You know, the same could be said about you and Dave - Great and friendly people to work with! Thanks for taking the time to post a review, the kind words and always being people who brighten out day.

- Ervine's & Grand Rapids Hybrid
5

I took my son's car in based on the reviews being so great. They were friendly and communicated very well what the charges were and why. I have mechanics in my family so I was shell shocked at having to pay retail prices because I'm used to paying for parts only. I live too far away from home so I had to suck it up. The car was fixed fast and so far so good! I do recommend them for repairs.

Thank you very much for taking the time to post a review. We understand it can be scary to have to rely on someone you’ve never met to repair your vehicle. We appreciate your trust in Ervine’s with your Vibe. It was a pleasure working for you.

- Ervine's & Grand Rapids Hybrid
5

We had a great experience here twice. Reasonably priced, got the job done fast and you can look on their site for updates on your vehicle! That part was really cool. They give you honest opinions as well.

4

Auto repair

Hi Gary, Thanks for taking the time to post a review. Normally we get a little upset with ourselves if we haven't earned five stars. We've never had the pleasure of working on your vehicles so I'm assuming your review is for our first attempt at a car show. I'll gladly take four stars for that and look forward to five stars next year.

- Ervine's & Grand Rapids Hybrid
5

Friendly honest employees

Best three words I've heard all day! I'll pass it along to the technicians. Thank you for sharing!

- Ervine's & Grand Rapids Hybrid
5

I am very impressed. I needed my breaks done. I requested a loaner just in case it took longer than necessary for a fix or if there was something random they needed to fix. I hadnt brought my car in a long time....for reasons. Brought it in wednesday night right before closing and they had my car inspected the next morning. They were honest, to the point, thorough, and if I had questions they answered. They had it done same day. I drove my car today in wind, ice, snow and traffic and it felt like smooth silky heavenly chocolate. I had my husband drive it to work tonight. Mostly because I wanted him to feel like what heaven felt like ( new tires and breaks). He texted, omg.

Thank you for trusting Ervine's Auto Repair to restore your vehicle to it's original glory! Thank you also for taking time to write a review, and your kinds words are encouragement for us to keep trying to do what we love to do the best of our ability.

- Ervine's & Grand Rapids Hybrid
5

My Toyota Tacoma. Front half shaft. Seal axle berring hole deal. My guys couldn't get the axle out. Bruce came through. I'd recommend his shop totality. Quality work at a far price. Plus thay worked with my warenity company.

Thank you for taking the time to post your review of Ervine's Auto Repair Dan. Happy would could come through on the repair and help navigate the warranty payment process. It was our pleasure working for you.

- Ervine's & Grand Rapids Hybrid
4

These guys know their stuff and they're very friendly to boot. I worked with Bruce, whose son actually recommended the shop to me. I'm a shade tree mechanic - I do basic work on my car during the warm months and have done as much as change the timing belt on my Focus. However, during the cold months of the year, I don't have a garage in Grand Rapids to do this kind of work (I did when I lived in the Detroit area and I miss those days dearly). When my accessory tensioner broke in January, I didn't want to force myself to work on the car with freezing cold fingers in my parking lot. Enter Ervine's: I had my car towed there and they did all of the work. Bruce was very up-front and friendly about everything and I couldn't be happier with the results. He found a few other issues with the car (bad water pump - ugh!) and replaced a tie rod end as well. Even though my car was lowered, Bruce made an exception to their policy on modified cars and performed an alignment as best he could anyway. The car doesn't handle the way it should, but that's my fault since the camber isn't set correctly. My only grudge is a personal one since I'm spoiled and normally fix my own cars: this was an expensive trip. I spent $900 when all was said and done. I could have done the work myself for $400 with OEM brand parts. NAPA parts aren't cheap to begin with and when you throw labor on top of that, this definitely isn't a cheap shop to take your car to. But you get what you pay for, and I paid a premium. Highly recommended if you want car repair work and maintenance done right.

Thank you for trusting Ervine's with your special Focus and for taking the time to post a review. We would be honored to help you out in the future.

- Ervine's & Grand Rapids Hybrid
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