Grand Rapids Auto Repair

Here's the 2+1 review. First, Ervine's communication and customer service program is outstanding. From the comfort of my browser I reviewed the detailed inspection record (complete with photos and estimates) of my vehicle together with the Service Manager. This is not only convenient, but offers a transparency that is confidence building. Second, everyone I worked with at Ervine's treated me as if we had a relationship long before I walked through their door for the first time. I have the sense they've never met a stranger. The plus 1 is they have a guaranteed returning customer who will also recommend them to anyone in need of auto service.

These guys never disappoint… Had to In-N-Out in one day to fix my AC

I have been relying on Ervines for years with trusting them on their expertise. Always can count on them. The whole crew is great and I wouldn't go anywhere else.

Excellent place to take your vehical for repair. Steve is amazing! Megan is amazing! The techs are the best in town, better than at the dealerships even. They know their stuff. This is a very professional and clean operation that you know you can trust.

Had them do a spring tune up and a few other needed items. I've been using them for my car repairs since the late 80's. They always do a great job! Recommend them to anyone needing a great mechanic shop!

This was another great experience for me. Vehicle down I called Steve and Megan and they took care of me. Customer Service and care are huge selling points for me and they deliver every time. They make you feel comfortable while also providing you with the best course of action to take. I would give them a 10 out of 10 if it were possible!

Great service they updated me every step they took I felt apart of the project 5 stars for me

They care about their customers, understand that today you may not have the resource to pay all at once. So they will rate most important to do. They are friendly, honest and good communication!

The customer service the Ervine’s has is the best we’ve had in the area. The communication between Steve and I was amazing as he kept me updated on the progress they were making. Thank you for everything you did for me that the dealership I purchased my hybrid from didn’t. I appreciate you.