5

Honest and reliable. Will return. Avoid the Plainfield Midas they will scam you and not fix the problem.

Thank you for your kind words and for sharing your experience with us! We're committed to honesty and reliability in our service, and we're glad to hear that you found us trustworthy. We appreciate your recommendation and look forward to welcoming you back for any future automotive needs. It's unfortunate to hear about your experience with another shop, and we're here to ensure you receive the quality service you deserve. If there's anything else we can assist you with, please don't hesitate to reach out.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Extremely impressed and satisfied with the work and customer service of this auto shop.Steve was so helpful and informative on every detail. I won’t bring my Prius anywhere else.

We're happy to hear that you had such a positive experience and that Steve provided you with exceptional service. Your loyalty means a lot to us, and we look forward to continuing to provide top-notch service for your Prius in the future. Thank you!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Total professionals, the true hybrid experts in the area. My family has multiple Priuses and they are our go-to. As a family business I root for them. Their hospitality is real.

5

Service above and beyond! Kept me in the loop the whole way and explained in detail the problem and the solution. Excellent across the board!

5

Service was very professional and detailed. Highly recommend for any work in hybrid vehicles.

Thank you Bill. We had to give you some pretty crummy news about your hybrid but we're hoping to give you better news in the future. Thank you for your review and trust!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Most amazing shop I have ever used to date. They were kind and informative from the first phone call to picking up my vehicle. As a woman I can’t help but feel nervous when it comes to having my car fixed. Steve explained everything in detail and never pushed or made me feel anxious about any of the process. If I could give them 10 stars I would! Many thanks again!

5

Overall one of the best auto repair shops in all of GR. They did a full inspection of my Chevy Equinox. Then email a list of recommendations. They found all the issues I was having with my SUV. I could choose what I wanted done and defer other things. They also show was needs to be urgently done and what is general maintenance. My Equinox runs great after the fix that was done in a timely manner. All the workers were extremely nice and did an amazing job. The SUV running amazing after the repair and would highly recommend Ervine's Auto Repair to anyone. They also have free loaners which is great for people who have to get to work. The pricing was fair and service was as good as dealerships. Plan to use them again when either of my vehicles act up.

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our service to be exceptional and that your Chevy Equinox is running smoothly after our repairs. Our team works diligently to provide thorough inspections and comprehensive recommendations to ensure our customers' satisfaction and safety on the road. We understand the importance of transparency and flexibility when it comes to vehicle maintenance, which is why we strive to empower our customers with the information they need to make informed decisions about their vehicle repairs. Customer satisfaction is our top priority, and we're delighted that you found our staff to be friendly, skilled, and accommodating. We're also pleased to know that our complimentary loaner vehicles helped make your experience more convenient. We appreciate your recommendation and your trust in our services. Rest assured that we'll be here to assist you whenever you need us. Should you have any questions or require further assistance, please don't hesitate to reach out to us.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Great customer service! Meagan went out of here way to insure I had a loaner car. My car is running better than it has in years!

Thanks you for your review! We're happy to hear you had a great experience with Megan. Your car is running better than ever is music to our ears! Thanks again for choosing us!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Second review as this is my second time leveraging Ervine’s for a repair. If you want a good, local mechanic, these guys are the go-to. When it comes to my car, I’m willing to pay a little extra if that means I get the reassurance for my car. Ervine’s will be totally upfront and transparent with their pricing, what they’re working on, and why. I was on the phone with Steve for 40 minutes total one day talking about the issues with my car and the customer service was second-to-none. Yes, they were pricey repairs, but again, it’s worth going to these guys. They give unbiased opinions, back it up with reasoning and personal experience in the past, etc. If your only concern is price, they run a little higher, but if you want good quality care for your car with experienced technicians that know what they’re doing and ensure your vehicle is good after it leaves the shop, Ervine’s is the place.

5

Thank you, Ben!!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.