5

Great people! Thank you for getting us in so quick and fixing our problems.

5

Great battery health check!

5

I encountered a problem with my 2010 Fusion Hybrid that Eric had not run into before, he was willing to look into it for me anyhow, seemed he was eager for a challenge. Eric made a lot of calls and research into getting our car fixed and it now works as it should, we brought the car in on 5/6 and got it back on 5/17 , they were always happy to talk to me when I called to check in on the progress and I had a loaner car for the whole time. Even though they are over an hour away I'd have to think real hard as to why I would take my Hybrid anywhere else! The price was very fair as well.

5

Our two hybrids have never run better since we started having them serviced by the outstanding staff at Ervine's/Grand Rapids Hybrid. I have complete confidence that all their work is done with the highest skill and professionalism. The office staff is the best I've ever dealt with. I wholeheartedly recommend the Ervine's team to anyone looking for a better vehicle service experience.

5

I can always trust Ervine's to do what is right for my car and family riding in it. They will only put quality parts on a vehicle which they will stand behind. Additionally, they will not short you on keeping your family safe just to save you money. It's important to them that you are comfortable with the quality of service that they have provided. That's why I've been coming to them for over 20 years.

5

My family has used Ervine's for several car repairs, and the team there always seems genuinely concerned about how safe my car is to drive. They not only fix any problems a car may have, but they also notice other issues or potential issues and make very helpful suggestions to their clients for future repairs. Even if I have a large order, I believe the money is well spent on a great team.

5

I loved the online appointment and quotes! Jamie and Megan were extremely friendly and helpful! My car was repaired correctly and quickly.

5

It’s nice to have a place to take my car where I know it will be taken care of! The customer service and level of professionalism from all the staff is amazing! Thank you so much. I’ll definitely be back in the future!

5

Very professional and courteous service. They keep you updated on service work and provide an estimate before completing work. Mechanics are expert trouble shooters. This is where my vehicle goes.

5

They repaired our vehicle in less than a day, even though we had to drop it off hours before they even opened without an appointment. They really helped us out in a stressful situation where we almost had to miss a medical appointment and possibly end up without a car hours from home. The staff were extremely empathetic, which makes a huge difference when something like this happens and they have to be the most kind of all the shops we've been to... we really appreciate how fast they were able to get us out of a bind.

Thanks for taking time to post a review. Our goal/job/mission is to help people. Most of the time it's by fixing their vehicle. Works out well for all of us because we get great satisfaction form helping people and fixing cars. I'm glad you both made it to your appointments and hope you do move here as planned. We would love to have you as regular customers.

- Ervine's & Grand Rapids Hybrid
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