Although I forget the mechanic/technician's name, I do appreciate him giving me a thorough breakdown of his diagnoses over the phone. Based on the advice he gave me, I can definitely sense that the staff there are not going to suggest any unnecessary repairs. Their knowledge of Priuses is also very extensive. Furthermore, they were nice enough to let me drop off my vehicle 15 minutes before they open so that I could arrive to work on time. I am grateful that GR has an independent and qualified shop that specializes in Hybrid vehicles.
Thank you for your kind words Jason! Eric has a passion for hybrid vehicles, especially the Prius! We appreciate your business and recommendations to other hybrid drivers.
- Ervine's & Grand Rapids Hybrid