I had some works done at Ervines a few years back on my ford focus. They did a great job but I wouldn't say its inexpensive. I recently tried to have them diagonostic the griding noise on my ford hybrid C-max but they wanted to charge me $147.00. Of course, I declined the service and called around and found a few autoshops that would do it for $50. I ended up taking it to Christian brothers automotive and they found the source of noises, which was the issue with our transmission. This autoshop then provided extensive documents stating this probblem is covered by ford warranty. Its currently sitting at a ford shop waiting for parts. Overall the whole process is only costing me $50. I have no doubt of Ervines comptency but I am not sure they would have sent me to the ford dealer to have my problem fixed for free. I had work done for my focus under my husband's name. Thanks for the reply!
Hi Hillary, I can't find any record of you coming in or calling in our system. However, I believe you talked with us. Thank you for not having doubt in our competency. Though I would like to let you know that we would have, without a doubt, found those warranties and sent you to a dealership to have the work done for free. We've had many customers that could attest to this. It would be incredibly dishonest for us to do anything else.
- Ervine's & Grand Rapids Hybrid