Grand Rapids Auto Repair

755 reviews
Call Us:(616) 202-5538
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5

I've been bringing my whole families vehicle to Ervines for about 5 years now and I've never had anything short of an amazing experience. They've been honest and up front about pricing and even told me not to spend money on a vehicle that was going to be a lost cause rather than just taking as much money as they could like some ships so.

Thank you so much for your kind words and for trusting us with your family’s vehicles over the past five years—it truly means the world to us. Steve and the whole team always strive to be honest and upfront, and it’s our goal to help you make the best decisions for your vehicles, even if that means advising against a repair. We’re so grateful for your continued support and look forward to being here for you whenever you need us!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Erivine’s Customer service is next to no one when it comes to the auto repair business. The communication is great. They are very honest and open with the problems that you may be experiencing on your vehicle. You choose what you want fixed and they don’t pressure you. I highly recommend Ervine’s for your car repair needs. You wont be disappointed.

Thank you so much for this awesome review — it really means a lot coming from one of our longtime customers! We’re so glad you continue to feel confident in the way we communicate and care for your vehicle. You know we’ll always be upfront, give you options, and never pressure you. Thanks again for the recommendation — we’re lucky to have you in the Ervine’s family!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Thank you for the 5-star rating! We really appreciate your support and are glad you had a great experience with us. If there’s ever anything more we can do for you or your vehicle, don’t hesitate to reach out!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

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5

Top notch service over the phone, from an hour + away. I cannot say enough good about the team at Ervine’s. A masterclass in customer service!

Thank you so much for the kind words! We're truly grateful for your thoughtful review—and even more thankful that there are kind people like you in the world who stop to help dogs on the side of the road. It was our pleasure to assist you with your daughter's Dodge Dakota, even from over an hour away. We're always here if you need us again (near or far). You really made our day!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

The service was above and beyond expectations!!! From all reminders to the time I walked in was excellent!!! Very courteous and informative. Definitely a great experience!!! Steve was excellent as well as the young lady who greeted me!!! I would highly recommend Ervine!!!

5

Did an amazing job on my brothers g37. Went into full detail about all the current issues and things that it needed. I would recommend this shop 10/10.

Thank you so much for the awesome review! We’re glad we could take great care of your brother’s G37 and give you a clear breakdown of everything it needed. We truly appreciate the 10/10 recommendation — that means a lot to our team!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I wouldn't even CONSIDER going anywhere else. This team is SO kind and extremely honest, which can be so difficult to find. They're the example that all other auto repair shops should be looking up to! They set the bar high!

5

Impressive customer service

5

We won't take our Lexus anywhere else. The team here is professional and knowledgeable.

Here's a warm and professional response you can use: --- Thank you so much for the kind words and your trust in our team! We're honored to be your go-to for your Lexus and truly appreciate the opportunity to care for your vehicle. If you ever need anything, we're here and happy to help!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
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Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.