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5

They took all the necessary steps to diagnose the problem with my car. The employees were friendly, knowledgeable and easy to communicate with.

5

They took all the necessary steps to diagnose the problem with my car. The employees were friendly, knowledgeable and easy to communicate with.

Thanks Lyndon. We look forward to helping you again in the future.

- Ervine's & Grand Rapids Hybrid
5

Ervine's is simply the best. They are the only ones I trust with my vehicles. You can expect fast, friendly, honest service that is second to none.

Adam thank you for taking the time to write a review. It is a pleasure to work on your family fleet! If we ever fail to measure up to your glowing review please let Eric or I know right away and we'll do our best to make it better. Thanks for the very kind words, Jamie

- Ervine's & Grand Rapids Hybrid
4

Have never had an issue with Jamie and her team. Bruce her service advisor has always been up front with me every time I've done business with them. Would definitely recommend taking you're vehicle to them if it needs some work.

5

I've been having my car repaired and maintained at Ervine's for several years. They are honest and they treat me well. As a woman, I've had awful experiences with car repair shops and dealerships in the past. I've always been treated respectfully here. They explain things clearly and I've never once been talked down to. This is a big deal. I'm happy to support a female-owned business too! I get free oil changes for life from the dealership where I bought my car and I choose to pay for them here instead, if that tells you anything.

Michelle, thank you so much for your kind words. Your review encompasses everything we try to be every single day. We're thankful you see it and feel it!

- Ervine's & Grand Rapids Hybrid
5

Quality car care, family owned and ran. Love taking my vehicles to Ervine’s!

5

Excellent service...loaner car for convenience. Very through and pictures were very helpful.

5

This is where we always take our Prius. I recommend it for service and price.

5

Great experience! The online updates and pricing/authorization should be standard. It’s so convenient. They show you photos and explain options for the auto repair-inept. It’s always worth going to Ervines for repairs.

Thanks Samantha! We're glad you like our transparent system - we love that you can see everything and can approve/decline repairs right from your phone!

- Ervine's & Grand Rapids Hybrid
5

Everyone was great to work with and my car is in fantastic shape. The online portal to view what you can have is perfect.

Thank you Brian! We look forward to seeing you again.

- Ervine's & Grand Rapids Hybrid
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