5

If you're in a position where you can't afford to get mistreated, like my wife and I, take your vehicle here for service. I'm not in their dept, I pay my bills. Ervine's not in my dept, because they do what they say. They've done excellent work on a number of serious issues on our 93 2wd Suburban we are truly grateful for. Heck, I'm starting to look at Prius' for our next car, just to be worthy of their service bay. Thank you so much folks.

Thanks for trusting us with your Suburban Morris. It's our honor to have earned such a glowing review. F.Y.I. we had a Tahoe before we made the switch to our Prius. Loved both of them but love the repair and gas bills for the Prius even more.

- Ervine's & Grand Rapids Hybrid
5

I have had an absolutely incredible experience at Ervine's. I was coming in from Detroit on what was supposed to be a 1 day business trip in GR. Unfortunately my car broke down. I got a referral to call Ervine's and I couldn't have asked for better customer service. Megan and Eric gave me first priority and started working on the car immediately.They even helped me find a hotel and use their lobby as a work space. Eric explained everything to me in a comprehensive and effective way - I felt very in the loop about everything regarding the status of my vehicle. Nothing but good things to say. They are such good humans.

Julia, thank you for taking the time to post a review . Your incredibly encouraging word made a really good day at Ervines Auto Repair and Grand Rapids an outstanding one!

- Ervine's & Grand Rapids Hybrid
5

Friendly and helpful employees. My car had new shocks and struts replaced within one day. I would definitely recommend!

Thank you for your kind words Elly! It was our pleasure to work on your Jeep!

- Ervine's & Grand Rapids Hybrid
5

Great and friendly customer service from Jaime. Skilled and honest mechanic work from Eric and team. Wonderful analysis, options and communication via phone, text and email. Worth any higher price due to quality service, free loaner car and satisfaction guarantee.

It was a pleasure working for you Antron. Thank you for taking time to post a review and good luck!

- Ervine's & Grand Rapids Hybrid
5

Having a great time with my man seeing old friends loving it

5

Great experience all around. Great communication by the office and mechanic about what was completed to fix my a/c that 3 other mechanics looked at. I would highly recommend them. Mark in Allendale, MI

Thank you for taking time to post a review and the kind words Mark. You also did a great job communicating your vehicle history when you brought it in for service.

- Ervine's & Grand Rapids Hybrid
5

Although I forget the mechanic/technician's name, I do appreciate him giving me a thorough breakdown of his diagnoses over the phone. Based on the advice he gave me, I can definitely sense that the staff there are not going to suggest any unnecessary repairs. Their knowledge of Priuses is also very extensive. Furthermore, they were nice enough to let me drop off my vehicle 15 minutes before they open so that I could arrive to work on time. I am grateful that GR has an independent and qualified shop that specializes in Hybrid vehicles.

Thank you for your kind words Jason! Eric has a passion for hybrid vehicles, especially the Prius! We appreciate your business and recommendations to other hybrid drivers.

- Ervine's & Grand Rapids Hybrid
5

Amazing service and great people! Always have a smile on there face when i step thru the door! Thank you for the business! Highly recommended!

It's easy to smile with such nice people to work for every day. Thank you for the kind words and making our job so enjoyable.

- Ervine's & Grand Rapids Hybrid
5

found this place be accident ( no pun intended!) but they were considerate of my time schedule and have always been able to fit me it even without an appointment. I love how clean the place is and the flowers out front look great.

Well we'll call it a "Happy Accident" then. Our goal is to make it as pleasant as possible to have your vehicles serviced. Happy you enjoy the flowers! Thank you for taking the time to post a review.

- Ervine's & Grand Rapids Hybrid
5

Ervine's has always done a nice job with any maintainance or repairs needed for our vehicles. They were great with a situation that required a quick turn around on our vehicle. Thank you to Eric, Bruce, and the ladies in the office for the great experience.

Our pleasure Mike! Thank you for trusting Ervnie's with your vehicles and for taking time to share the kind words.

- Ervine's & Grand Rapids Hybrid
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