Although not the most economical automotive repair shop they repaired my vehicle well that included fixing a very difficult problem. I do question the "first time vehicle" charge when your a first time customer. I'm a car guy myself and keep a close eye on what's going on with them. When i feel or hear a concern that i'm not comfortable enough to tackle myself that's when i seek help. So Basically when paying for that said charge they only reported back to me what i already knew on my seventeen year old vehicle, ok fine - just do the repair that i brought it to you for - just seemed like an up-charge (You asked for an honest opinion) So with this experience i will respect their professionalism & use them as a back-up repair shop when my preferred shop is booked. Other than that, if money is not an issue for you - very highly recommend. I will use them in the future.
Ric, it was a pleasure meeting you. Thank you for trusting a new shop with your beloved car. We look forward to working with you again.
- Ervine's Auto Repair & Grand Rapids Hybrid and EV