5

Great and friendly customer service from Jaime. Skilled and honest mechanic work from Eric and team. Wonderful analysis, options and communication via phone, text and email. Worth any higher price due to quality service, free loaner car and satisfaction guarantee.

It was a pleasure working for you Antron. Thank you for taking time to post a review and good luck!

- Ervine's & Grand Rapids Hybrid
5

Having a great time with my man seeing old friends loving it

5

Great experience all around. Great communication by the office and mechanic about what was completed to fix my a/c that 3 other mechanics looked at. I would highly recommend them. Mark in Allendale, MI

Thank you for taking time to post a review and the kind words Mark. You also did a great job communicating your vehicle history when you brought it in for service.

- Ervine's & Grand Rapids Hybrid
5

Although I forget the mechanic/technician's name, I do appreciate him giving me a thorough breakdown of his diagnoses over the phone. Based on the advice he gave me, I can definitely sense that the staff there are not going to suggest any unnecessary repairs. Their knowledge of Priuses is also very extensive. Furthermore, they were nice enough to let me drop off my vehicle 15 minutes before they open so that I could arrive to work on time. I am grateful that GR has an independent and qualified shop that specializes in Hybrid vehicles.

Thank you for your kind words Jason! Eric has a passion for hybrid vehicles, especially the Prius! We appreciate your business and recommendations to other hybrid drivers.

- Ervine's & Grand Rapids Hybrid
5

Amazing service and great people! Always have a smile on there face when i step thru the door! Thank you for the business! Highly recommended!

It's easy to smile with such nice people to work for every day. Thank you for the kind words and making our job so enjoyable.

- Ervine's & Grand Rapids Hybrid
5

found this place be accident ( no pun intended!) but they were considerate of my time schedule and have always been able to fit me it even without an appointment. I love how clean the place is and the flowers out front look great.

Well we'll call it a "Happy Accident" then. Our goal is to make it as pleasant as possible to have your vehicles serviced. Happy you enjoy the flowers! Thank you for taking the time to post a review.

- Ervine's & Grand Rapids Hybrid
5

Ervine's has always done a nice job with any maintainance or repairs needed for our vehicles. They were great with a situation that required a quick turn around on our vehicle. Thank you to Eric, Bruce, and the ladies in the office for the great experience.

Our pleasure Mike! Thank you for trusting Ervnie's with your vehicles and for taking time to share the kind words.

- Ervine's & Grand Rapids Hybrid
5

found this place be accident ( no pun intended!) but they were considerate of my time schedule and have always been able to fit me it even without an appointment. I love how clean the place is and the flowers out front look great.

Well we'll call it a "Happy Accident" then. Our goal is to make it as pleasant as possible to have your vehicles serviced. Happy you enjoy the flowers! Thank you for taking the time to post a review.

- Ervine's & Grand Rapids Hybrid
5

I will never take my Prius to another place to have work done on it!! I live in Ann Arbor, and driving to GR could not be more worth it for us! We went to a dealership and they quoted us double of what we really needed because they didn't want to actually figure out what was wrong. Could not be happier with the work!!! Thanks Eric and Megan!!!

5

Great service!

Thanks Patricia!

- Ervine's & Grand Rapids Hybrid
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