5

I have been going to Ervine's for quite some time now. They always have quality service and are extremely nice. They will do anything necessary to accomodate you appropriately. I love them and would recommend them to anyone!

Thanks for taking the time to write a review Mackenzie. I'm always telling people how nice our customers are and you are proof! Your kind words are appreciated even more today. Things don't always go perfectly as they did not on your VW last week. Thank you for trusting us and being so understanding. You are a gem!

- Ervine's & Grand Rapids Hybrid
5

Great service even on short notice! My son's car broke down in Grand Rapids and we thought he might have to spend the night or longer. Ervine's to the rescue! Got the parts and finished the job on an old 1999 Dodge Stratus in one day! HIghly recommend!

Thank you for taking the time to write a review Charla. It feels good to be able to jump in during a crisis and get someone back on the road home.

- Ervine's & Grand Rapids Hybrid
5

Staff was very friendly and helpful. They gave great advice to help me deal with a previous car place who didn't do such a great job. They are fast and keep you updated on everything. I would recommend to anyone.

Thank you for taking the time to write a review Jammie. Also thank you for trusting Ervine's to repair your vehicle, given your past experience it's an even greater honor.

- Ervine's & Grand Rapids Hybrid
5

I brought in a used car for a pre-purchase inspection. The shop was able to work it in on relatively short notice; they were very prompt with update and insightful. They called me after the inspection to talk through what they found with me and took the time to answer all my questions. Will work with them again.

5

These guys are excellent! Awesome customer service and reasonable prices for quality work. I feel completely confident with bringing my vehicle here for any types of maintenance. They really have left a good impact on me.

We always appreciate seeing you Kameryn. You're a pleasure to work for!

- Ervine's & Grand Rapids Hybrid
5

I am a long time Ervine's customer who continually is impressed by their expertise and their service. It is wonderful to have people I can trust when it comes to car repairs and advice. Their loaner car service makes the repair process easy. I will continue to be a return customer.

Thank you for taking the time to post a review Tony. It's pretty wonderful for Ervine's to have loyal customers like you! Jamie

- Ervine's & Grand Rapids Hybrid
5

Not being from around the area, we had to choose an auto repair place basically entirely off reviews. Having been ripped off a few times at different places, we were a little skeptical but we did not regret going to Ervines! The customer service was spectacular and I loved the online link they sent me so I could approve and disapprove of what needed to be fixed on our car - according to our budget. There were no surprises and we will go to Ervine's every time we need our car fixed. I honestly felt like they cared about how well my car ran, not just about how much money they could tack on to the bill. Thanks and we'll see you guys again and will be sure to refer you to anyone looking for an awesome auto repair shop!

Thank you very much for taking time to post a review Ellen. We really do care how well your car runs and we feel very fortunate to be able to work for nice people like you every day. As good as your review makes us feel we also very much want to hear if we ever fail to meet the standards you describe above. Very Best, Jamie Ervine's Auto Repair Grand Rapids Hybrid

- Ervine's & Grand Rapids Hybrid
5

Excellent place for car repairs! People are friendly, courteous, and professional. Megan and Jamie, in the office, have gone above and beyond to help me out when I have needed to leave my car for a while. I have great confidence in the "guys out in the shop". They take the time to explain things to you, and not make you feel like an idiot. Their prices are fair, and I don't feel that they try to gouge you, or pressure you in any way. I highly recommend Ervine's for any car repairs! Great people, and a local, family run business.

5

Attended your car show Thursdays. Thank you for all you did to put it together. My girls I had a good time!

5

My son was on a trip to Grand Rapids and had major car issues. After getting it towed, Ervine's was ready and able to help! They found the parts for our old 1999 Dodge Stratus and got him on the road again so he did not have to spend the night! Great service and loved the on-line system keeping us abreast of the repair and costs! I highly recommend!!

Thanks Charla! We are glad we were able to get Nick back on the road. We hope he has a safe drive home!0

- Ervine's & Grand Rapids Hybrid
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