5

I have used Ervines before and was impressed by their professional customer service. I recently brought in my wifes summer sports car for an evaluation. It had very poor performance and was a vehicle that was difficult to find parts for, or an experienced mechanic willing to work on it. Ervins did a very thorough inspection and diagnosis and reviewed their complete report with me answering all of my questions. The car actually runs better now than it did when it was new! Thank you Ervines

5

Ervine's is amazing! They're highly skilled, honest, clear, friendly, and reasonably priced! They treat you and your car very well. You can't go wrong with them. If I could, I'd give them 6 stars!

5

Steve and the Ervines staff was wonderful to work with. I was taking a road trip to Tennessee in my Nissan Rogue. I called in June to set an August oil change and a once over for my September trip. Im glad I made the appointment because maintenance was needed on my vehicle. Steve made sure to get authorization before completing any work and talked me through step by step for the work done. Thank you Steve and the Ervines for making me feel more like family than a customer.

5

Incredible customer service and thorough repairs. Very communicative and accommodating. 10/10 would recommend!

5

Had to make many calls today looking for help with service with my vehicle and spoke with Jenn today who was very knowledgeable and was able to answer all my questions. Going to get a few things in order and I’ll definitely be calling to schedule!

5

Thank you, Rachel! I'm so glad you found us through Chaya's TikTok page and we're able to work together. See you soon!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

5

Probably the best customer service I've ever received at a car repair place. I feel they went above and beyond and I worked with Steve who was very knowledgeable and made my experience great! I will be taking all my vehicles here from now on.

5

5

Great customer service and attention to detail every step of the way!

Don, it's a pleasure when we get to see you. Thank you for the kind words!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.