5

Everyone was incredibly friendly and super helpful. The team did a fantastic job getting my car back on the road.

Max, thank you so much for your review! We are glad you gave us the chance to help you out. We'll see ya down the road 👋🏼🚗

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I just purchased a used hybrid car took it here for some preventative maintenance. They were very helpful with knowledgeable advice, and experience with the hybrid cars. They explained the repairs and what was found once they got into the repair. I trust their opinion, and will be bringing my car back for future services.

Thank you for your review Ryan. We love hybrid vehicles and making sure our customers are happy in theirs. We hope to see you again -- but not too soon!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Here's the 2+1 review. First, Ervine's communication and customer service program is outstanding. From the comfort of my browser I reviewed the detailed inspection record (complete with photos and estimates) of my vehicle together with the Service Manager. This is not only convenient, but offers a transparency that is confidence building. Second, everyone I worked with at Ervine's treated me as if we had a relationship long before I walked through their door for the first time. I have the sense they've never met a stranger. The plus 1 is they have a guaranteed returning customer who will also recommend them to anyone in need of auto service.

5

These guys never disappoint… Had to In-N-Out in one day to fix my AC

5

I have been relying on Ervines for years with trusting them on their expertise. Always can count on them. The whole crew is great and I wouldn't go anywhere else.

5

Excellent place to take your vehical for repair. Steve is amazing! Megan is amazing! The techs are the best in town, better than at the dealerships even. They know their stuff. This is a very professional and clean operation that you know you can trust.

Thank you so much for your review Jeff! It was a pleasure meeting you.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Had them do a spring tune up and a few other needed items. I've been using them for my car repairs since the late 80's. They always do a great job! Recommend them to anyone needing a great mechanic shop!

5

This was another great experience for me. Vehicle down I called Steve and Megan and they took care of me. Customer Service and care are huge selling points for me and they deliver every time. They make you feel comfortable while also providing you with the best course of action to take. I would give them a 10 out of 10 if it were possible!

5

Great service they updated me every step they took I felt apart of the project 5 stars for me

5

They care about their customers, understand that today you may not have the resource to pay all at once. So they will rate most important to do. They are friendly, honest and good communication!

Lisa, we apricate you and Troy so much - Thank you for trusting us for so many years. Not only that but also for giving your recommendations to many family, friends and strangers through apps and websites. Your word of mouth means the world to us!!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.