5

I have had the most professional, and friendly, expertise and service of any auto repair business I have ever frequented. Anywhere! Excellent and extensive pre purchase inspection for a used vehicle; very extensive diagnostics on existing car; detailed but easy to understand discussion about repairs my car needed; and on top of all that, coming through on a last minute repair issue when they didn’t even know me! Everyone I’ve met here, in their varying positions, went above and beyond in each and every interaction. It simply does not get better than this. SO glad I found this business!

5

Friendly and responsive. Impressive digital documentation.

5

I brought my car in for an inspection after buying it used and got a very thorough understanding of the issues going on with it. I got an email showing everything they found including pictures. They were very efficient and helpful and I will for sure be going back!

Thank you for trusting us with your Spark! We're glad you found the photos and findings in your email helpful. We're here when you need us!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Very thorough . Took the time to fit me in before my weekend travels so I would have no worries with my vehicle.

5

Thank you, Connie!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Always a positive experience at Ervine's! I'm so glad I found this place. I'll never go anywhere else again!

5

I don’t normally review anything, ever. But after my experience, after a first time visit and servicing, I just had to. Eric is extremely informative and broke down everything simply for a non mechanically inclined person that is myself. He also is very caring about you, your vehicle and your safety. Megan at the front desk was such a delight and was willing to help explain and break down anything from our quote. Having a portal to go back and look at previous services or quotes online is something I really like. Can’t forget to mention how nice the place looks and is kept. You have a returning customer.

5

You won’t find anyplace in the greater GR area to get better service, auto repair, timeliness and 100% reliable information about what your vehicle needs. The services I had done at Ervine’s were well worth the cost. It doesn’t get better than that!

5

Grand Rapids Hybrid and EV has done a great job keeping my 2013 Toyota Prius well maintained. Eric and the guys are experts in hybrids and no question is silly to them. We purchased our Prius in 2017 with every intention of driving the car until our son turns 16 and then handing it over to him - so far the plan is in tact! Friendly people, good coffee, awesome warranty!

5

Good job. Second time was as good as the first. No secrets, no surprises. Great staff and service. I’ll be back.

Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.