5

Let me 1st start by saying ERVINE'S AUTO REPAIR is tha best and the service is A-1! But it starts wit customer service (Megan) and she is so Awesome! Then thier is Steve, who is such a knowledgeable auto mechanic with a team of mechanic by his side! When someone ask me about getting something fixed on their car I would be quick to refer my friends @ ERVINE'S AUTO REPAIR. THANK YOU GUYS FOR THE GREAT WORK & SERVICE!

5

Ervine's is the Best. Friendly, Helpful Reasonable

5

So I'm the guy that brings in a repair that brings the response "that's interesting" . Long story short, had some work done spring of 22, fall of 22, and 6/23. For an unknown reason some of the work failed. When I was given a quote for my 6/23 repairs, they listed off what needed to be done followed by that will be warrantied. It's really nice not to have to bring in; proof of work done, receipts, give explanations, etc. to receive a warranty. I have a 2015 Honda Pilot I purchased used, I have 4 friends with Pilots they all love them, why do I have the "interesting one"

5

As usual…. A pleasant experience. Ervine's goes out of their way to take the stress out of car repairs. Beyond excellent service. Thank you for your excellent care.

5

Great service! I received extremely thorough information on my vehicle. This is an honest and helpful company!

5

I've been coming to Ervine's for the past couple years. Jamie and Megan have been honest with me about what my car needs and have never tried to sell me more than the necessary. And in talking with them, I'm starting to get life advice, good coffee, and excellent conversation. I want to keep coming back!

Thank you for your review, Amber. When I see your name pop up on the schedule I know that the day will be fantastic! Thank you for trusting us and laughing with us! - Megan

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Great Service here once again! Love the team that works here and all of the compassion and experience they put into their work. Very detailed explanation of everything that my car needed to have fixed or didn't.

Thanks so much for your review Grace! We appreciate your trust in our techs and service advisor. We look forward to doing more regular maintenance on your Toyota Prius.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Staff is really cool. Knowledgable.

5

The customer service and communication is 2nd to none. Their use of technology, texts, emails, pictures, quotes and payments is also very efficient and user friendly. Highly recommended. Oh, and the service is top notch!

Paul, thank you for trusting us with your truck! We appreciate the kind words both in this review and in person. We're looking forward to seeing you again in the future.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
4

Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.